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Angel Stephanie Kabila Nkulu
1 reviews | Active since Aug 2025
19 Aug 2025, 13:16
*****ulent services
STAY AWAY FROM THIS BANK. They charged me over R2000 for a bank account that I never activated. Now theyre saying that they cannot close the account because it is in arrears. They failed to deliver me with services in 2023 and are starting to charge me in 2025!!!
They magically opened the account on my behalf
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
19 Aug 2025, 13:42Good day Angel,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply19 Aug 2025, 13:42
Official
Good day Angel,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
ASKN
Angel Stephanie Kabila Nkulu's updateReviewer Update
19 Aug 2025, 14:00How are you going to fix it? What am I going to do with this apology? CANCEL THE FEES! This is horrible service. HOW ARE YOU GOING TO FIX IT wIth an apology???
ASKN
Angel Stephanie Kabila Nkulu's update19 Aug 2025, 14:00
Reviewer Update
How are you going to fix it? What am I going to do with this apology? CANCEL THE FEES! This is horrible service. HOW ARE YOU GOING TO FIX IT wIth an apology???
Standard Bank's replyOfficial
19 Aug 2025, 14:26Good day Angel,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2025, 14:26
Official
Good day Angel,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Aug 2025, 14:16Good day,
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Aug 2025, 14:16
Official
Good day,
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you are well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***