*****ulent payment released on a cancelled credit card and the bank release a different amount after I notified them immediately. They offered me 30% of the amount taken and said if I fail to keep this confidential, the bank will ask me to repay the amoun

***** case not resolved, credit card stopped and did not know merchant and immediately contacted ***** division. card was stopped one minute after transaction went through my account. Consultant asked 3 times should I stopped the card and said yes. All recordings on file. I said to the consultant the *****ster we do not know, took R42 193.27. Should this happen and card was stopped and I immediately emailed the dispute form and consultant rep**** that the consultants will attend to the case the next morning. I monitored my credit card balance and all was in order. The consultant confirmed my physical address and said the card will be delivered with a fee involved. I received a sms saying my new credit card is delivered to the Boksburg Branch. I went through to the bank on Friday the 18 April, and consultant activated my new card and then the transaction I have stopped and said I did not authorize the amount said went through my account on the 17th April 2025, after we made the aware of the *****ulent transaction. The amount was different from the amount which showed on the 14th April at 21:00 and I phoned them at 21:01 to stopped the card. Please attend to my complaint as soon as you receive the email.