JK
Javed K
1 reviews | Active since Apr 2019
25 Oct 2023, 21:49
*****ulent Debits
Vodacom is Debiting my account monthly after me informing that I do not have any contract taken out with Vodacom. I have called the call center and they have asked me to mail a certain email address who have given me a task which I have no time to do. The amounts keep getting larger and Standard Bank being my bank says that they cannot do anything about it. This is really frustrating, how can they not do anything about this? It is really pathetic, no one seems to care.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Oct 2023, 07:15Hi Javed
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply26 Oct 2023, 07:15
Official
Hi Javed
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
26 Oct 2023, 11:58Hi Javed
We appreciate you taking our call. The debit order has been reversed, so please take note. As instructed, to stop the debit order, you must get in touch with Vodacom.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. The debit order has been reversed, so please take note. As instructed, to stop the debit order, you must get in touch with Vodacom.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply26 Oct 2023, 11:58
Official
Hi Javed
We appreciate you taking our call. The debit order has been reversed, so please take note. As instructed, to stop the debit order, you must get in touch with Vodacom.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. The debit order has been reversed, so please take note. As instructed, to stop the debit order, you must get in touch with Vodacom.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***