*****ulent debit orders - Standard bank

End of November I received a call from "standard bank" stating that 1 of the 3 vehicles payments did not go through due to interest rate changes and that I should make payment manually, I ignored it thinking it was a ****, thereafter I received 2 more calls and proceeded to make an eft payment on 01.12.2025, this reflected with std bank on 02.12.2025. However on 11.12.2025 a debit order went of my account with all details leading to standard bank but it is now 24.12.2025 and the debit order is not reflecting with standard bank. I have been to the branch and called the call centre numerous times with no assistance, ive been given the run around via email as well. Standard refuses to cancel the 3 debit orders so that I can make payment via eft to avoid further *****ulent debit orders. I have never defaulted on any of the vehicle payments. Standard bank does not know what customer service is about. They would rather let their clients have money been taken from their account with pretenses of it being their bank and do nothing to assist! I have 3 vehicles through them, all of which is paid for. Standard bank dis not even make an attempt to investigate who is using their name and claiming to be them and *****ing people's money. I am absolutely disappointed in standard bank! I will now have every debit order returned and pay manually so that I have control over what is being taken from my account. I would not advise anyone to deal with standard bank as they have a dont care attitude. Absolutely no solution from them