AN
Amukelani N

1 reviews | Active since May 2021

03 Dec 2024, 16:03

*****ULENT DEBIT ORDERS

Hello Peter. I saw someone writing about the same problem that I am experiencing with standard bank. I've been calling the bank and they have no clue how to assist while I'm loosing money. instead I'm told that the best solution would be to close the account that I've been using for over 2 decades and open a new one

I've noticed the following *****ulent debit orders on my bank account:

1. ARGSOL : It debit twice a month for an amount of R97.99 and has been happening for months. The bank could only provide the person debiting, which is a Nigerian company. the guy calls himself Erick Visser with contact number ***. He is now ignoring my calls.

OTIT14843C : this has different references and amounts. The bank is still trying to get the details

EAZIBIT15449F : R95 ,00 with different reference numbers every month. The person debiting is Barend Du toit of BUBBUR, number is ***which does not exists

ICB EPIC.APSERV***S2V0 :R98,00. The bank is still trying to get the company in question

POLPOV APSERV***2RV8 : R98,00. I have managed to get hold of these people and told them that I have opened a ***** case with SAPS, they have promised to stop the debit order and refund. Still waiting .

CENFSER17646C : R105,00, the bank is still trying to trace these people as well

We are not safe with standard bank

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2024, 16:14
Official
Good day  Amukelani,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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