*****ulent credit enquiries conducted without permission and knowledge

I had written a complaint on 02 December 2023 after Standard Bank conducted *****ulent credit enquiry using my name for the second time in two months. I had lodged a dispute with the Experian (reference CC-9988) for the first credit enquiry and it was resolved in my favor and removed from my credit profile. On 25 November 2023 a second *****ulent credit enquiry was added on my credit profile. All these credit enquiries have been conducted without my consent and knowledge, clearly indicating that my personal information is not secure and is being used for ******** activities by Standard Bank. I have sent a formal complaint to their complaints department (reference **********3) and the generic reply was that their "specialist" will contact me within 24 hours, of course this was not true. I gave consent for their consultant to access my credit profile and even sent a screenshot showing a *****ulent credit enquiry, however, nothing has been done to date. No one wants to tell me what is happening; why the credit enquiry was conducted, who gave consent and why my personal information is not secure. All I get is generic bull**** replies like the one that will follow this post. . I am going to post a negative review every single day to warn people about the ***** tendencies of Standard Bank so that they can make informed decision about joining this useless bank.