mK
mahlatse K
1 reviews | Active since Oct 2023
15 Feb 2025, 08:45
*****ulent case
I logged a *****ulent case on the 27th January 2025 after 15 working days I still haven't received feedback on the case and I was advised that I will get feedback between 7 to 10 business days.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
15 Feb 2025, 08:47Good day Mahlatse,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2025, 08:47
Official
Good day Mahlatse,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
mK
mahlatse K's updateReviewer Update
17 Feb 2025, 17:58No feedback even now.
mK
mahlatse K's update17 Feb 2025, 17:58
Reviewer Update
No feedback even now.
Standard Bank's replyOfficial
18 Feb 2025, 07:21Good day Mahlatse,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Feb 2025, 07:21
Official
Good day Mahlatse,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
mK
mahlatse K's updateReviewer Update
18 Feb 2025, 15:59No feedback even now but the matter is treated priority!!!
mK
mahlatse K's update18 Feb 2025, 15:59
Reviewer Update
No feedback even now but the matter is treated priority!!!
Standard Bank's replyOfficial
18 Feb 2025, 16:21Dear Mahlatse
We're so sorry for the delay.
We will follow up with our team and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Feb 2025, 16:21
Official
Dear Mahlatse
We're so sorry for the delay.
We will follow up with our team and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up with our team and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
mK
mahlatse K's updateReviewer Update
19 Feb 2025, 14:08What else must I do to get feedback?
mK
mahlatse K's update19 Feb 2025, 14:08
Reviewer Update
What else must I do to get feedback?