*****ulent activity

Worse service of my life.my account has been frozen since the 13/07,I called and i was told to speak to ***** department which I did,they asked about transactions in my account I verified them,was told to send an email to the ***** department did that as well They asked for card number gave it after that silent treatment no one is coming back to me What are they investigating I don't know. I have given them enough time and when I call the ***** department I am told the investigators will call, I don't know when that will be maybe on my funeral day when I can't speak anymore then they can ***** my money. I just joined STD bank but that's it for me I am out there's a lot of professional banks I can go to. They are doing ***** by keeping my money away from me. 😡🤬