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JM
Joshua M

1 reviews | Active since Dec 2020

16 Jul 2025, 19:13

*****ULENT.

My account was hacked and I lost R20,000 and the bank refused to reimburse, said if their ***** detector didn't alert it's not the bank's fault.

0
Replies (6)
Standard Bank
Standard Bank's reply16 Jul 2025, 20:47
Official
Dear Joshua M, 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team ***
Standard Bank
Standard Bank's reply22 Jul 2025, 17:41
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
JM
Joshua M's update25 Jul 2025, 16:38
Reviewer Update
Good day,

I'm sorry you didn't find me on your attempt to call me , please call me back at 15:00 UK time on +***.
Looking forward to it.
JM
Joshua M's update25 Jul 2025, 18:06
Reviewer Update
Preferably Monday will do.

Thanks.
Standard Bank
Standard Bank's reply26 Jul 2025, 09:58
Official
Thanks Joshua, We will share with the consultant currently dealing your matter. Continue to have a restful weekend further:)
JM
Joshua M's update01 Aug 2025, 09:26
Reviewer Update
I thought as much, the week has passed by no call came in, Standard bank doing what they are best at, with empty promises.