BG
B G
1 reviews | Active since Jun 2010
29 Sept 2025, 16:00
UCount’s rewards is a conniving ripoff !
UCount Rewards Goals & Gains What a total ******* ….. in the past 20 days 2 achieved goals have gone from Pending to Expired without ever being available. I notice that there have been complaints of this very same issue as far back as 2020 but it is still happening now end 2025. Sending an email to UCount rewards is a TOTAL WASTE OF TIME. They never, ever, ever, ever respond. I fail to understand how people are employed by the bank to do a job and they could not even be bothered to reply. USELESS organisation !
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Standard Bank's replyOfficial
29 Sept 2025, 16:04Dear B J
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply29 Sept 2025, 16:04
Official
Dear B J
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***