1 reviews | Active since Aug 2016
UCounts Food *****s Market Dummy Promo
<p>I received an SMS from Standard Bank, stating that “UCount Rewards: Spend at Food *****s Market until 15 August 2016 & stand a chance to win grocery vouchers valued at R24000. T&Cs apply.”</p> <p>So, I asked my husband, - we are pensioners, to please take me to the Glen Marais Food *****s Market. We did some shopping, the teller rang the goods up and I presented my UCounts card to pay.</p> <p>The teller told me, “Sorry madam, but we do not take UCount cards for payment”. I asked to speak to the manager. She also stated that “Sorry, but we are not registered with UCounts, and do not take UCount cards for payment”.</p> <p>Time and petrol wasted on a dummy promo, husband not a happy chappie, that makes 2 of us!</p> <p>Why Standard Bank do you send out SMS’s for supplier promo’s that are not valid?</p> <p>I do not have a large amount on my card, but what is my UCounts card worth? Not a lot apparently.</p> <p> </p>
Good day Alan Rankin
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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********** (fax)
Good day Alan Rankin
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
********** (fax)
Good day Alan Rankin
As per your discussion with our Ucount department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
********** (fax)
Good day Alan Rankin
As per your discussion with our Ucount department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
********** (fax)
