NW
Ncholas W

1 reviews | Active since Jul 2010

11 Nov 2015, 13:50

Ucount U can count on frustration

It is so frustrating that an institution like Standard bank would launch an \reward"program which has yet to work for me it is like a team somewhere fell behind of their deadline and released the Ucount program before completing processes. My first frustration was when I initiated my Ucount account and after months of waiting I did not receive my card. Subsequently I phoned in only to find out that my account was closed with no notification. Then I reversed this and started earning points"

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Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2015, 09:52
Official
Hello Nick27,

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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