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satish.debipershad satish.debipershad

1 reviews | Active since Feb 2017

15 Feb 2017, 20:28

UCount transfer taking 14 days instead of 3 days

<p>I did a transfer from my UCount account 2 weeks ago and I'm still waiting for the money to be transferred into my account.</p> <p> </p> <p>I called U**** on Saturday, The consultant told me she'll follow up. She called me on Tuesday to see if the money was transferred but nothing has been done as yet. I'm still waiting.</p> <p> </p> <p>Standard Bank service is the worst I've seen in banks. Their employees try to help but their systems are failing. What is going wrong with this bank. </p> <p>Don't make promises of paying out money within 3 days but fail to pay it out in 14 days. </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2017, 09:59
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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