PVdW
Pieter Van der Wath

1 reviews | Active since Apr 2015

13 Oct 2018, 09:20

Ucount tiering

Tiering on Ucount is moving up and down. They move you down to make sure you don't get right points as promised. You will never win. Empty promises. After you change then it takes 3 monts to get back to higher tier level but you drop down same time.

0
Replies (2)
Standard Bank
Standard Bank's reply14 Oct 2018, 01:25
Official

Thank you for posting your comment.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Oct 2018, 09:39
Official
Dear  Pieter 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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