1 reviews | Active since Mar 2017
Ucount - Terrible service
<p>Placed an order on the 6th of March. Was informed there will be two deliveries. First delivery arrives.. everything is perfect. ( I ordered 7 products, two items went together...salad bowl and sald servers, matvhing colours). Salad bowl arrives.. no salad servers..not an issue still waiting for second delivery. I then recieve a call on the 15th March to inform me they don't have the salad servers I ordered, only an alternative pair which dont fit colourwise with the other bowl. This is 9 days after I placed my order. The second delivery still hasnt arrived seeing as there are two other items that were meant to get delivered with the salad servers. </p> <p>Phoned Ucount this morning 17th March, 11 days after I placed my order and they can't even give me an answer to where are my other two items. </p> <p>All of these presents were for my Moms Birthday.. Thanks Ucount! </p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Have rep**** in email with the details you require.. still no feedback.
I have phoned the Ucount call centre once at 8.40 this morning and again now at 13.50. With neither of these calls was anybody able to help me. Where is my order? and why can't anyone working at Ucount find out and tell me!
Have rep**** in email with the details you require.. still no feedback.
I have phoned the Ucount call centre once at 8.40 this morning and again now at 13.50. With neither of these calls was anybody able to help me. Where is my order? and why can't anyone working at Ucount find out and tell me!