LN
LIZA N

1 reviews | Active since Jul 2011

19 Mar 2018, 16:22

Ucount sucks!!!

We have been on tier 3 for more than 3 years. Every time that we should move to another tier the rules changes. This is totally rediculous. If we sent enqueries we are told that the nature is private and they cannot answer over email. They should sort this out.

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Replies (1)
Standard Bank
Standard Bank's reply20 Mar 2018, 03:13
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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