Ucount **** Warning

My father has just been de*****ed to the tune of R5000 through ******** pretending to use the Ucount rewards system. He received an sms telling him that had 50000 (R5000 value) points to use on his u count and that he would need to log into his internet banking account. He was given an OTP to use in order to access the money. Upon logging into the account (legimate internet banking account) and attempting to use the OTP in order to access the money, the website promptly crashed. It was later discovered that his account had been debited for R5000. We feel extremely let down by Standard Bank and feel that something should be done in order to prevent future ****s like this in the future.