AN
Adhil N

1 reviews | Active since Mar 2020

06 Oct 2021, 21:36

UCOUNT *******

I have recently signed up with my branch for the mymo plus account which includes the uncount fee. Why is UCOUNT still charging me a separate fee on this?

This has nothing to do with the branch as everything was done correctly at the branch.

I would like the money to be refunded to me please as Standard Bank should of picked this up.

0
Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2021, 01:43
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
*** *** (fax)
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Best regards,