KP
Kev P
1 reviews | Active since Feb 2020
07 Feb 2020, 17:12
Ucount rewards or not
Hi. Just want more info on how the 10% discount, with gold credit card, at hirsch works. Standard bank call centre consultants are useless. They have no idea whats going on. I spoke to a guy by the name of Nhlanhla Mtebu. He sounded like he was sleeping. Is the above discount linked to ucount rewards?
I made a purchase at hirsch on the 20th of Dec 2019. No discount was given. I waited for ucount statement and what I assumed would be at least R400 in rewards was not given.
Please can i get more info
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Standard Bank's replyOfficial
08 Feb 2020, 03:09 Hello Kev
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply08 Feb 2020, 03:09
Official
Hello Kev
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***