"UCount Rewards Online Redemption Portal issue"

On the UCount Rewards Online Redemption Portal . 1: The user is logged out when being redirected to the "UCount Rewards Online Redemption Portal"

2. When the user wants to purchase e-voucher on the "UCount Rewards Online Redemption Portal checkout page" it logs out the user and then requests the user to login again.

3.After logging in at the check out page- it redirects the users to the ucount rewards main page where there users is suppose to to select"UCount Rewards Online Redemption Portal".

At this stage number 1,2 and 3 reoccur"Infinitely"- The user cannot purchase e-Vouchers

Its been behaving like this since 14/03/2022-Present