CE
Christine E
1 reviews | Active since Jan 2011
11 Feb 2016, 14:26
UCOUNT REWARDS NOT VERY REWARDING
I am quite disappointed to see that me as your customer, do not have the choice as to how, when and where I want to use my Ucount points to deposit into my puresave account. We used to have the option of how many points we wanted to transfer when redeeming them on the online mall - now I see that you have to have a minimum of R2000.00 before being able to transfer any amounts? Why do I not have a choice anymore? This is just as good as *****ing?
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Replies (1)Standard Bank's replyOfficial
12 Feb 2016, 09:48Hello ECKIE01,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Feb 2016, 09:48
Official
Hello ECKIE01,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
