Ucount Rewards is the worst rewards program

If any Standard Bank client is considering joining the Ucount rewards program, don't!!!! If you don't swipe your card a lot, you barely get the same amount of points per month as the monthly fee you're paying. My card has given me problems, declining whenever I swipe it, which is so embarrassing, and none of the people at Standard Bank can fix it. They blocked my card, unblocked it and then moved me from Tier 2 back to Tier 1, really! I decided to cancel this service, it took them 2 days to respond to my email, saying someone will be in contact. I decided to call them as no one was bothering to contact me. I was then told they're happy to cancel but I either have to redeem my points (by swiping my card that doesn't work) or they can pay the amount into my account, IF I have one of their investment accounts. (not check or savings), and because I don't have an investment account, I need to forfeit my points. It's at this point that I decided to move to a bank that actually cares and have a rewards program that works. ABSA rewards pay cash into your current account and ebucks can be used everywhere, not just at a few retailers.