DA
Dawie A
1 reviews | Active since Mar 2010
09 Jan 2024, 11:28
Ucount rewards is making me sour
I have in the last 3 months had several bad experiences with Standard Bank U counts. The latest is still unresolved and I can get no straightforward answers on a simple question.
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Replies (2)
Standard Bank's replyOfficial
09 Jan 2024, 11:53Good day Dawie
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Jan 2024, 11:53
Official
Good day Dawie
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
DA
Dawie A's updateReviewer Update
10 Jan 2024, 13:38Well, after getting another phone call, which I could hardly hear the person talking, please arrange that I get written response, I do not want any telephone conversations, of which I have nothing in writing. Simply just arrange with U counts to forward the card I have paid for at the beginning if Dec 2023
DA
Dawie A's update10 Jan 2024, 13:38
Reviewer Update
Well, after getting another phone call, which I could hardly hear the person talking, please arrange that I get written response, I do not want any telephone conversations, of which I have nothing in writing. Simply just arrange with U counts to forward the card I have paid for at the beginning if Dec 2023