UCOUNT REWARDS is a disgrace

The disappointment in the UCount system is immense.<br> <br> I logged into my UCount and decided to, for the first time, use this service that is supposed to keep me from moving to FNB. What a disappointment. <br> <br> Ordered cologne on Monday 06.07.2015, then after 4 days of waiting I called the contact centre to be told that it takes 7 to 10 working days to deliver your order?! How is this even remotely possible? You can order from America and have your product delivered in two days.<br> <br> Very disappointed in this service. And seriously considering leaving the bank.<br>