CK
Camila K
1 reviews | Active since Nov 2011
11 Nov 2021, 10:35
UCOUNT REWARDS CHEAT!!!
I ACHIEVED A GOAL ON MY UCOUNT REWARDS THAT REQUIRED ME TO SPEND R250.00 AT ANY REWARDS RETAILERS.
THE BANKING APP SAID CHECK-IN AFTER THE 12TH OF NOVEMBER TO CLAIM AND NOW IT SAYS EXPIRED. WHAT A CHEAT I SHOULD HAVE RECEIVED THE 500 UCOUNT POINTS.
PLEASE CREDIT MY UCOUNT WITH THE 500 UCOUNT POINTS
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Nov 2021, 11:21Dear Camila K
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Standard Bank's reply11 Nov 2021, 11:21
Official
Dear Camila K
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
CK
Camila K's updateReviewer Update
16 Nov 2021, 12:03Thank you for clearing up the confusion.
CK
Camila K's update16 Nov 2021, 12:03
Reviewer Update
Thank you for clearing up the confusion.
Standard Bank's replyOfficial
17 Nov 2021, 08:50Dear Camila K
Thank you once again again for posting.
You're welcome. The matter has been closed.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you once again again for posting.
You're welcome. The matter has been closed.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply17 Nov 2021, 08:50
Official
Dear Camila K
Thank you once again again for posting.
You're welcome. The matter has been closed.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you once again again for posting.
You're welcome. The matter has been closed.
Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA