TM
Thesia M
1 reviews | Active since Jun 2015
10 Jul 2015, 09:56
UCOUNT REWARDS CARD STILL NOT DELIVERED
I have been paying a monthly membership fee since February for Ucount rewards but I haven't received the rewards card yet. They told me I was gona receive the card via post but till today am still waiting. So basically I cannot rip the fruits of what am paying for. I called so many times to enquire about the matter but I was not successful.
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Standard Bank's replyOfficial
10 Jul 2015, 12:47Hello Thesia201,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply10 Jul 2015, 12:47
Official
Hello Thesia201,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***