1 reviews | Active since Jul 2018
UCount Rewards Card Collection-
Standard Bank Fourways , i was given the ;our systems are offline ' when i went to collect my ucount rewards card only to find out that it doesn't matter whether systems are online or offline because i activate my own card. I was turned away the first day and the second day i went back, the consultant merely handed me the card. did system change over night or is the a matter of your staff turning customers away because knock off time was close....this is truely unacceptable
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Deborah Matje
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Deborah Matje
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***