PK
Portia K
1 reviews | Active since Feb 2019
13 Feb 2019, 12:12
Ucount rewards cancellation a nightmare
Changed banks. Cancelling my Ucount rewards subscription has been a nightmare. Called and keep getting transferred to different departments and holding for 30 minutes at a time with no response.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
13 Feb 2019, 14:02 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's reply13 Feb 2019, 14:02
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***