Ucount rewards bad customer service

<p>My wife and I app**** for ucount rewards a few months back, and to thus far we have both been collecting points. I received my card and set everything up, working 100%.</p> <p>Even though my wife receives the sms's with her points every month, she cannot activate her profile because her "cellphone number is incorrect". She has phoned the prestige department, who thinks that Ucount doesnt know what they are talking about, because the account details are all current and correct. Nothing needs to be updated.</p> <p> </p> <p>We would like this sorted out much sooner than the ****py response time of "7 - 10 business days" we were given.</p> <p> </p>