NB
Ntokozo B
1 reviews | Active since Apr 2019
16 Feb 2024, 14:15
Ucount rewards
I've been banking with Standard bank for 24 years and was happy until recently when i converted my ucount points to Dischem vouchers.The convertion was done on the 16th of Jan and when i wanted to use it on the 2nd of Feb and only to find out that they expired.There was no reminder or notification that I'm about to lose them.I pay R25.00 per month to receive emails and sms's from standard bank.But i couldnt receive an sms or an email that i will lose my vouchers
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Standard Bank's replyOfficial
16 Feb 2024, 14:26Hi Ntokozo
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Feb 2024, 14:26
Official
Hi Ntokozo
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
22 Feb 2024, 15:04Hi Ntokozo
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply22 Feb 2024, 15:04
Official
Hi Ntokozo
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team