RM
Rebecca M
1 reviews | Active since Feb 2012
25 Feb 2015, 08:32
Ucount reward purchase
I purchased airtime with my ucounts points on Sunday morning and still the person i send it to has not received it. I called and I was told it takes 24 to 48 hours and now its been way over. I called and i was told they will reload it and still nothing.
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Standard Bank's replyOfficial
25 Feb 2015, 08:38Hello rgmasilo,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Feb 2015, 08:38
Official
Hello rgmasilo,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***