Ucount reward-3 weeks later, still no feedback....

I logged a call on 26 September 2015 regarding missing Ucount reward points of 1500 that should have been allocated to me for signing up for a debit order payment on my credit card.<br> <br> After numerous e-mails and telephone calls I am still waiting....The issue has been escalated every time i made contact with Ucounts, but i'm getting absolutely no where to have this issue resolved. Latest feedback was points would be allocated on 12 October 2015. It's 13 October 2015 and still no points!!<br> <br> This is a loyalty programme - You don't deal with customer queries like this. Complete incompetence. My advice - don't waste your money paying R20 on this reward programme, you not valued as a customer.<br> <br> Bad Service Standardbank!!<br> <br>