JK
Jennifer K
1 reviews | Active since Dec 2010
19 Sept 2023, 13:35
Ucount - poor service to cancel membership
I have been trying to cancel my Ucount membership with Standard Bank now since middle of August, and I still have not received feedback that it has been cancelled, and I have been billed again for my Ucount membership. This is really poor service from Ucount and Standard Bank.
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Replies (1)
Standard Bank's replyOfficial
19 Sept 2023, 13:51Good Day Jennifer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Sept 2023, 13:51
Official
Good Day Jennifer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***