JK
Justine-Grant Klima

1 reviews | Active since Jan 2012

01 Aug 2023, 16:34

UCount made a loss of -R31.40c for the past 2 months. Not worth it! Disappointing!

Been with standard Bank UCount for 2 months and made all my trips to Caltex to fuel up a total of R4200. Total UCount points earned from Caltex and fresh stop, KFC grocery rewards 185 points which is R18.50 cents Paid R50 so far in member fees. I have made a loss of -R31.40c with UCount over the past 2 months. Caltex and Standard Bank have benefited and I have taken a loss. To grow tier points I must purchase prepay airtime, prepay electricity, use snapscan, and get a standard bank credit card which charges cash finance charge to use the Standard Bank credit card to put fuel i with Caltex. Not a good experience at all! Very disappointing!

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Replies (1)
Standard Bank
Standard Bank's reply01 Aug 2023, 16:45
Official
Dear Justine-Grant Klima

This is not the level of service we strive for. 
 
We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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