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Tanya V
1 reviews | Active since Oct 2015
22 Jun 2020, 14:54
UCOUNT is useless!!!!!!!!!!
Standard Banks U Count must be the worst product Ive ever used. I wanted to send somebody flowers and requested a voucher. The voucher took 12 hours to be delivered. By the time I got the voucher she was discharged.
I now have a Netflorist voucher I cant do anything with. I tried to order meat on the NETFLORIST website with this voucher ... BUT was informed that this voucher can not be used to pay any of the food product ... WHAT A WASTE!!!!!!!!!!!!
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Jun 2020, 16:48Dear Tanya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply22 Jun 2020, 16:48
Official
Dear Tanya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
26 Jun 2020, 08:22Dear Tanya
We sent numerous emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
We sent numerous emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply26 Jun 2020, 08:22
Official
Dear Tanya
We sent numerous emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
We sent numerous emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
********** (fax)
***********
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Tanya V's updateReviewer Update
26 Jun 2020, 10:10I rep**** to every mail. I have the proof of my email. Standard Bank just ignore a clients email.
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Tanya V's update26 Jun 2020, 10:10
Reviewer Update
I rep**** to every mail. I have the proof of my email. Standard Bank just ignore a clients email.