MM
Moleboheng M

1 reviews | Active since Aug 2019

03 Feb 2022, 03:24

UCOUNT HORRORS

Standard Bank you might as well s**** out the ucount rewards program. You claim that you can update info on the app that's not true. Can't redeem the points. You promise vouchers that you can't create via the app. I need to change my phone number can't do it on the app. I even went to a branch of they too failed. I was told that to change a phone number it will take a week, a week what nonsense is that. This is just a big **** to collect monthly subscription for a service I can't use. What a disappointment from a big institution like yours. I don't know how but once I've claimed what I've accumulated I'm cancelling this nonsense as it's no use to me. A big thumbs down

0
Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2022, 16:33
Official
Hello Moleboheng

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
 Standard Bank Help Centre
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