UCount department Online Registration does not wor****

Item: Standard Bank
Rating: 1
Author: Keshmira S

I have spoken to a very rude consultant who claims she needs proof that I registered.

I registered online on the 7th, I did not receive an email or sms – which is not my fault – hence my reason for trying to follow up

I tried the registration again now and the error I got is that the manual registration is incomplete and nothing has been captured yet I had submitted all my details successfully

I want to be compensated for the transactions performed since and I want a manager to contact me immediately!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

28 Jun 2019, 16:15

Dear Keshmira

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply28 Jun 2019, 16:15

Official

Dear Keshmira

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's replyOfficial

24 Jul 2019, 08:22

Dear Keshmira

Thank you once again for posting your comments.

I refer to our email correspondence and can confirm that the matter is being addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply24 Jul 2019, 08:22

Official