BS
Bobby S
1 reviews | Active since Oct 2022
05 Sept 2024, 15:56
Ucount deceived its clients
Ucount from Standard Bank changed their criteria to make it more difficult to be on level 5, which is the best level. Level 1 is the worst. This change affected most of their clients. I was very upset as this was not properly communicated to the clients. Poor by Ucount. Ebucks here I come....
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Replies (2)
Standard Bank's replyOfficial
05 Sept 2024, 16:44Dear Bobby
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 16:44
Official
Dear Bobby
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Sept 2024, 16:53Dear Bobby
Our team tried calling you just now to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2024, 16:53
Official
Dear Bobby
Our team tried calling you just now to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
***