1 reviews | Active since Nov 2014
UCount cannot estimate Delivery Date
I Like using the UCOunt online Mall, but am very disappointed with their method of delivery.<br> About a year ago I ordered a Weber Braai, and as they were delayed, I had to force them via my Private Banker to fetch it from a Supplier. I later ordered a coffee machine as a present for somebody but had to cancel (and order through take a lot) as they could not confirm delivery.<br> <br> UCounts need to streamline their dispatch / delivery system and learn from online service providers like Take-A-Lot.<br> <br> I now ordered a Bluetooth speaker, and as I am out of time for a few days next week, I tried to get an estimate date, which they could not provide. They could only tell me when the latest date is.<br> <br> There is a tracking number that is just useless as one cannot track the status.<br> <br> Delivery should be
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Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
