Ucount Awards looking for every possible excuse

I am VERY disappointed with the Ucount Awards program. After being a loyal Standard Bank accounts ( 5 account) holder for 37 years and Ucounts member for - 3 years.<br> <br> I became aware that Altech Netstar is a Ucounts partner where I can earn loyalty point every month for the system fitted to my new Hilux on 29 January 2016. Top of the range system.<br> <br> I app**** to Ucounts to add this benefit to my existing Ucounts account. The requested various docs from me which I did sent them. Netstar certificate, ID, bank statement reflecting the instalment of R 185.35.<br> <br> Then the calls and the excuses started. All reasons why I do not qualify. <br> <br> On their website they require 3 items:<br> <br> Altech Netsar \Safe and Sound early warning\" system ( additional panic button)<br> Min. R 179 per month (Statement reflex R 185.35) Even more than they require<br> Registered Ucounts member.<br> Fitted directly through there contact centre. <br> <br> I meet ALL requirements. Why are they looking for the smallest loop hole and excuses to not approve my application ??<br> <br> VERY disappointing after 37 years a loyal Standard Bank customer !! "