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Vaneshree K

1 reviews | Active since Aug 2015

16 Feb 2021, 08:01

Ucount a *******

I would not advise anyone to sign up for Ucount with Standard bank, it is a *******, you pay R25 a month and swipe your card at most supermarkets and caltex, however your point equates to most times R10 a month if you deduct the R25 a month, Ucount is not worth it at all, my opinion, just to draw more money from people. Why should we pay R25 when FNB gives the service for free and you also get points, I will consider changing banks soon.

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2021, 21:01
Official

Hello Veneshree, 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
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