BF
Bianca F

1 reviews | Active since Aug 2017

10 Apr 2026, 07:56

Uber multiple outstanding authorization holds on my account

2 weeks ago, I had three different Uber transactions for "outstanding card authorization" of which each transaction went off multiple times. I contacted Uber and they advised that a temporary hold was placed on the funds and has been voided by them, so it is up to my bank as to when the funds will be available in my account again. It's been 2 weeks... I need my funds to be released and made available ASAP as it is more than R1000 that was placed on hold. Please can I have this resolved as in yesterday already.

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Replies (1)
Standard Bank
Standard Bank's reply10 Apr 2026, 08:05
Official
Good day Bianca, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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