kO
karoline O
1 reviews | Active since Jan 2016
23 Jan 2016, 12:46
U-COUNT REWARD SYSTEM
Wanted to activate my U-COUNT Rewards Card, as I'd been notified by SMS, I had 390 points which I could redeem. Upon Activation, I was to supply my contact details, my current cell no. I was asked if I had another number ? I did but this was my old number which was no longer in use. I was advised that this need to be \investigated"for \""fear\"" they'd send my update to the \""wrong number\"" I questioned this"
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Standard Bank's replyOfficial
26 Jan 2016, 13:31Hello karoline,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply26 Jan 2016, 13:31
Official
Hello karoline,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***