U Count points not recorded and no joy from call c

Item: Standard Bank
Rating: 2
Author: Julia K

Hi, Standard Bank U Count has failed to record my UCount purchases for the past three years. I have phoned again and again and asked people to update my records - each time they say they will get back to me and no one has got back to me yet. Please help

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Replies (1)

Standard Bank's replyOfficial

13 Feb 2015, 15:32

Hello juliakukard,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply13 Feb 2015, 15:32

Official