DM
David M

1 reviews | Active since Jan 2018

08 Nov 2018, 11:57

U count points

I complain about my ucount points last month on the 10 and till today I m still waiting for feedback. Standard bank ucount department is useless and has a bunch of people who cant tell the truth. I m sick and tired with standard bank.

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Replies (2)
Standard Bank
Standard Bank's reply08 Nov 2018, 12:01
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply16 Nov 2018, 09:49
Official
Dear  David Modise 

Thank you once again for posting your comments.

I refer to our email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,