U count agent being rude

To whom it may concern. We are all going through a tough time right now, so a couple of things had to change. Like my U court rewards with Standard Bank. I stopped it because it was a unnecessary expense and the rewards to me was not that good.

So I get a call from a U count agent today, I said I stopped my U cont and is not interested in it again.

So I don’t know if they got upset or what but they just put the phone down in my ear. No good bye or ok no problem they just put the phone down.

Not good service guys not at all. Your sales people can’t be rude to customers or potential customers. You really need to look at stuff like this as I was not very happy with that. Yes I said no I don’t want it but do t out the phone down in my ear.

You need to look at the way your people conducts themselves.