RD
Rose D

1 reviews | Active since Jan 2016

19 Jan 2016, 07:39

U-Count a ****

Hi, i Took a u-count card last year December and it debits u R20 a month took at the time as I was told when swiping I get points that are accumulated onto the card and I have been swiping for the last year and guess what my point are worth R240 meaning its the R20 that they have been taking from my account I activate my card yesterday just to find out when I get to shoprite cant use it, So to tell the truth they are shady the say Pick n pay ,shoprite ,Checkers Hyper , Food*****s, Clicks ,Makro is where you accumulate points but can only use it at Clicks /Macro /Tiger Wheel and some other funny places .This as far as I am concerned is a **** and I want my money back since its what has been debited from my account and I must say everyone im working with that Banks with Standard Bank wans to cancel, and when sold to me that I could shop at these stores. im am appalled at your service and want my cash back asap and this account closed .

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2016, 10:43
Official
Hello OsrickD26,

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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Best regards,