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Neven N

1 reviews | Active since Jun 2012

04 Jul 2018, 11:52

U count a *******

I am totally ****ed of with standard bank ucount. First of all I sent through an email last month to ucount and no one responded. I tried calling and have to forever be on hold due too no one answering. My points have dropped to Tier 2 for no reason at all, I have many things with standard bank and now you guys rob me of my points. I might as well join fnb and get ebucks for free instead of paying. I want someone to call me from ucount department a.s.a.p

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Replies (1)
Standard Bank
Standard Bank's reply04 Jul 2018, 16:20
Official

Dear Neven

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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