CL
Cronje L

1 reviews | Active since Feb 2018

06 Aug 2019, 13:33

Typically useless Standard Bank

I had to buy 2 times R29 vodacome airtime and ran out BOTH times HOLDING for Standard Bank which means due to YOUR incompetence YOU Standard Bank have yet again ****** from me and it is not the first time this happens! You sent me a new credit card by courier which I had to pay R190 for. When I tried to register the card on online banking it was promptly blocked and I was instructed in red, to visit my nearest branch or call you so you can ***** more of my money which you did successfully again! The reason why I paid the R190 for courier services is because I sit 57km from the nearest branch and that I didn't want to drive all the way to stand in a line forever to pick up my card. Finally they answered. The woman argued with me...politely, but argue is argue, right? She told me what to do which I did and it still doesnt work so I have to drive the 57km. DO NOT USE STANDARD BAN**** They terrorise their customers.

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Replies (1)
Standard Bank
Standard Bank's reply07 Aug 2019, 15:01
Official
Dear Cronje Langley
 Thank you for posting a comment.
    
 One of our consultants will be in contact with you as soon as possible.
    
 Regards,
 Complaint Resolution Centre *** ***