AS
Alicia S
1 reviews | Active since Oct 2020
13 Jun 2025, 10:35
****ty standard bank clearwater mall
Standing in line for 30 min with one teller open. The gentleman there has been there already for a while waiting on forex exchange. The fact that there are only one branch to do forex is alreay a pain. There are two people infront and that to probably will take 30min per person. Standard banks service in their branch at clearwater mall is an absolute disappointed as they clearly do not care about their client services.
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Replies (2)
Standard Bank's replyOfficial
13 Jun 2025, 10:41Dear Alicia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jun 2025, 10:41
Official
Dear Alicia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Jun 2025, 17:22Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply13 Jun 2025, 17:22
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.